FAQ

Depending on the wood color, density, and moisture during cut, Walnut can fray giving an almost hairy appearance. This is more common with lighter boards. There is no degradation in stability and is not an indication of splitting. It is nature and simply means the fibers are pulling more than slicing when cut. After milling, each box is heavily brushed and tweezers are used to remove most fibers. Those that persist will wear off naturally over time.

Our products are made of natural material. This means that elements can affect their performance over time and have natural limitations. That said, we are in this to make you happy and appreciate your investment for years. If something happens or the items fails, please reach out to us and we will make things right.